Category: Earn Trust

Tell me about a time when your team's goals were out of alignment with another team you relied on in order to meet your goal.

How did you work with the other team? Were you able to achieve your goal?

Tell me about a time when a team member was not performing well and impacted your work.

How did you handle the situation? Why were they not performing well? What was the outcome? What did you learn from that situation?

Give me an example of a tough or critical piece of feedback you received.

What was it and what did you do about it?

Describe a time when you improved morale and productivity on your team.

What were the underlying problems and their causes? How do you prevent them from negatively impacting the team in the future?

Describe a time when you needed to influence a peer who had a differing opinion about a shared goal.

What did you do? What was the outcome?

Tell me about a time when a team member was struggling to keep up and you stepped in to help out.

Why were they struggling? Why did you decide to step in and support? What did you do to help? How did it impact your work? What was the outcome? What did you learn?

Give me an example of a time when you were not able to meet a commitment.

What was the commitment and what were the obstacles that prevented success? What was the impact to the person you made the commitment to, and what did you learn from it?

Tell me about the hardest person you have had to work with.

Why was the person hard to work with? How did you handle the situation?

Tell me about a time when you had to communicate a change in direction that you anticipated people would have concerns with.

What did you do to understand the concerns and mitigate them? Were there any changes you made along the way after hearing those concerns? How did you handle questions and/or resistance? Were you able to get people comfortable with the change?

Tell me about a time when you uncovered a significant problem in your team.

What was it and how did you communicate to management and stakeholders? What did you do to address the problem? How did you manage the impact of this problem for the rest of your team?